Frequently Asked Questions
Discover everything you need to know about our handcrafted garments and services.
Where are Private White V.C. garments manufactured?
Every piece in our collection is proudly handcrafted in our own 150-year-old factory, Cottenham House, located in the heart of Manchester, England.
Do you offer international shipping?
Yes, we ship worldwide. We offer express delivery options to the USA, Europe, and Asia, ensuring your garments arrive securely and promptly.
What is your return policy?
We offer a 28-day return period for all full-priced items. Garments must be returned in their original, unworn condition with all tags attached.
How can I ensure I select the correct size?
Each product page includes a detailed size guide with specific measurements. As our garments often feature a tailored fit, we recommend comparing these measurements against a similar item you already own.
Do you offer a lifetime repair service?
We take immense pride in our craftsmanship. We offer a complimentary lifetime repair service for all our UK-made garments to ensure they last for generations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Klarna for flexible financing.